Essential services for your business: LENSER Resource Partners

LENSER has affiliated itself with a select group of companies providing services we believe are invaluable to your business. Each has been carefully screened to ensure that they are the best available in their field and can be recommended by us with complete confidence. Each has agreed to keep their fees competitive and always go the extra mile for LENSER clients. If you have any questions regarding these premier providers or would like to be referred, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it at 415.446.2524.

Fulfillment

AFMS Logistics Management Group – through their extensive expertise, they show companies of all sizes how to dramatically decrease shipping costs in order to raise profits and increase bottom lines

DHL GlobalMail – a mail expediter that has perfected a streamlined process that saves high-volume mailers up to 60% on postage while providing fast, reliable delivery

Direct Recovery Solutions – focuses on reducing transportation spend through parcel audit, contract optimization, reporting efficiencies and parcel claims management

Fifth Gear – warehouse and fulfillment operations, customer contact center services, and interactive marketing services for specialty retailers and manufacturers of consumer products, serving as a single source partner to its clients, providing access to the industry expertise, infrastructure and technology they require to drive revenue growth and improve operational efficiencies

Litle & Co. – experts in card-not-present transaction processing and merchant services, providing payment management services for businesses that sell directly to consumers through multichannel and internet retail

The Hauser Group – the industry-leading provider of mail delivery tracking services

eCommerce

@Website Publicity – a digital agency that partners with its clients to create integrated, cost-effective search engine and social media marketing programs, specializes in “organic” optimization consulting and audits, Paid Search Advertising (PPC) campaign management, the mapping of product feeds to comparison shopping engines and social media advertising.

Ability Commerce – innovative ecommerce software tools to help direct marketers succeed in today’s challenging global marketplace: an enterprise-level web platform, Amazon integrations and more, providing both "do it yourself" software and outsourced ecommerce solutions for B2C and B2B markets

Bright Cloud Marketing – helping catalogers grow online sales with strategic consulting, review of existing paid search or full-service search marketing from concept to implementation

Certona – intelligently personalizes the entire visitor experience through product recommendations for each individual, in their website experience, email, mobile, in-store, call center and social networks

Commerce v3 – a web-based system that allows users to create, populate, customize, maintain and track e-commerce storefronts, featuring integration with order management packages as well as a host of useful tools

DEPLabs – delivers SEO, Dynamic Imaging, and CDN technologies for businesses that require an increase in qualified traffic, a rich and informative online customer experience, and performance optimized websites, making extensive use of cloud computing, Rich Internet Application tools and open-source technologies, providing scale and economy not possible from other providers

Inner Architect – provides direct marketing solutions that leverage opportunities for social relationships to influence customer sales and convert prospects into buyers through social marketing, data management and data acquisition

Kalio – ecommerce SaaS for the mail order catalog industry, bringing firsthand direct marketing, retail and mail order catalog experience to our clients

MarketLive – ecommerce software, services and expertise, designed specifically for midsized specialty retailers, providing unmatched ecommerce expertise, a complete one-stop solution, a superior on-demand ecommerce platform, exceptional website hosting and service, and a deep business partnership with retailers

MyBuys – figures out what each shopper wants, based on stated preferences and past behavior, matching their desires with your products and delivering product recommendations across multiple channels

PowerReviews – through customer reviews, allows you to embrace user-generated content and social interaction to drive higher sales and deeper customer relationships, engaging them in a meaningful, profitable conversation

SiteForm – experience building websites with many different features including shopping carts, product displays, streaming video, backend connectivity for inventory updates and order status, and much, much more

SLI Systems – develops learning-based site search and navigation technology that Searches, Learns and Improves the user experience, empowering businesses to enhance customer satisfaction by helping site visitors find the products and information they seek as quickly and efficiently as possible

SysIQ – provides website design, marketing and promotion tools your ebusiness needs to succeed and flourish, offering everything from custom application development to dedicated servers, colocation, SEO and managed services

Call Centers

BCN Telecom – excellence in integrated telecommunications services – your essential connection to your customer and business partners.

Consolidate all voice, data and networking needs into one solution, tailored to your business and crafted from progressive technology and best-in-class carrier options.

Direct Line Tele Response – your phone answering service support staff, answering all of your business calls, or just after-hours and overflow. Any day, every day, all day, the skilled telephone answering staff is on the job. It’s like having a virtual receptionist.

TTC Marketing Solutions – dedicated to building stronger customer relationships for you and each company we do business with while still creating a bottom line profit, focusing on every aspect of your sales and always looking for ways to increase sales, lower costs and improve productivity

TMS Call Centers – providing call center services for a wide variety of clients – client-driven, flexible and characterized by personal and speedy handling of special needs

Creative

KCS Express – a leading provider of creative business process outsourcing services and related consultation, excelling in delivering high quality graphic services within clients' deadline-driven environment

Kreber – a company solely dedicated to pleasing clients by providing the highest quality creative and photography...on time and on budget

Trading Bell – a premier provider of software and services that help manufacturers, distributors, wholesalers and catalogers manage their product content efficiently and deliver consistent product information to customers across various marketing channels

Order Management Systems

CoLinear – the RESPONSE system expertly handles phone, mail order, retail and internet orders in a seamless, efficient, reliable and cost-effective manner, providing everything you need to run your multichannel direct commerce catalog, internet and retail operations more efficiently

Data Management Associates – MACH Software provides business solutions to your company's multichannel order management needs for catalog, web and POS, specializing in going far beyond the "standardized" or "off the shelf" solutions by engineering the best result for your unique situation

Escalate Retail – engineers proven, scalable software for ecommerce, order management, clienteling, and retail CRM, helping clients deliver positive customer experiences throughout multiple selling channels; in the store, on mobile devices, on the web, and over the phone

MICROS-Retail – a leading developer of award-winning retail software solutions that offer cross-channel functionality to retailers and direct marketers - small and large - seeking to optimize transactions from all points of service

Oco, Inc. – the only SaaS BI provider to deliver business analytics, multiple-source data integration and data warehousing as a comprehensive, integrated solution that scales to meet the needs of large and medium-sized organizations

Order Motion – a reliable, industrial-strength order management platform with an intuitively designed visual interface, engineered to give mid-market online merchants and direct response marketers new insight into their daily operations and inform real-time operational decisions

Branding and Merchandising

IER, Andrea Syverson – Andrea’s collaborative approach gets to the heart of what matters most: building brands that resonate with customers’ real needs. Whether your brand needs re-inventing, re-energizing or simply strengthening, Andrea will help take your brand from great to extraordinary.

Creative Merchandising Solutions, Jackie Daigle – Jackie provides merchandising for leading multichannel merchants, start-up or well-established. From concept mapping, assortment planning and category analysis to sourcing new products, negotiating with vendors and ROI metrics, Jackie provides you with the expertise you need.

Printing and Paper

Arandell Corporation – known for their expertise in serving marquee-name mail-order catalogers, retailers and custom publishers, Arandell provides that commitment to excellent service to mailers across the spectrum

Graphic Communications – represents a number of significant, high-status national companies, as well as small to mid-sized ones, supplying paper and print brokerage and management solutions

Horah – a high-quality direct marketing communications firm providing integrated direct mail services including printing, postal processing, lettershop, Post-it™ Note printing and affixing, fulfillment and more for direct mail and collateral materials. Now offering mobile marketing services featuring the patent-pending Per-Keys process.

Print & Catalog Solutions – skilled print and paper brokerage to save you money

Executive Search

cStone & associates – executive search firm performing corporate officer and board assignments with multichannel industry expertise and the human capital knowledge to deliver extraordinary results

Executive Search International, Les Gore – recruiting services from a nationally recognized firm providing search and placement to the direct marketing industry

Mergers and Acquisitions

Gruppo, Levey & Co. – a leading independent private investment banking firm specializing in the consumer, industrial, media, multichannel retail and marketing services sectors

Tully & Holland – specializes in highly sophisticated transactions providing investment banking solutions such as mergers, acquisitions, valuations and private placements for companies in the consumer products industry